Your workout hub
Open assigned workouts from the hub or notifications. Each session shows prescribed work; log sets honestly so progress charts mean something. If something hurts or equipment is missing, use notes your coach can see rather than skipping silently.
Consent and what coaches see
Granular consent categories decide whether trainers or gyms can view history, body metrics, or photos. Marketing email preferences are separate. You can tighten access at any time; some panels in the coach app will go blank until you re-authorize—that is intentional.
Scheduling and attendance
Book or confirm sessions when your organization enables it. Attendance at a physical gym may use QR check-in; that event is distinct from logging a workout. If times look wrong, verify timezone in your device and profile settings first.
When something breaks
Retry on a fresh network, then contact your trainer or gym front desk—they can escalate to platform support with context. Keep screenshots of error codes; they speed up reproduction.